Is it OK to be pedantic?

[CakeySnakey]

Similarly, it is quite improper to be a child molester. Don't know why you'd want to announce your perversion on this staid and proper forum.

Harummphhhhh!

(jk, of course, in case you don't "get" my perverted Yank humo[u]r)

dont you yanks have dictionaries?

(haha, put that in your pipe and smoke it )



(only jokin' )

[jkim05]

It depends for me. If the damage is bad enough to affect my smoking experience, then I would expect either to be able to replace them or get a discount on them. However, if compared to the effort of getting replacements, the damage is not too bad, I don't bother saying anything.

[ACMCC]

I think it's personal preference as 2mm is very small... sometimes it's more of a pain to you to go through the hassle of sending them back... I think if they looked good other then the 2mm foot splits. I'd have kept them, but it's good to keep the vendors on there toe's so to speak.... your paying for a perfect product so you should get it, the splits normally come from imperfect storage.

You should also get a refund for plugged cigars but most of us just overcome it or toss them in the bin, we should send the odd one we get back though....

recently i had bought some cigars off the internet (a reputeable site) and when i recieved them 4 out of the 6 had very small splits in the foot. I mean, they were about 2mm up into the cigars but i still sent the cigars back.

i would like to know if anyone else would send cigars back if they have tiny, almost unnoticeable flaws or would you just keep them? is it just me being pedantic?

cheers guys and happy 2010 to all

[CakeySnakey]

the splits normally come from imperfect storage.

the company said they must have been damaged in the mail, which i dont really believe as they were packaged very thoroughly in a box and plenty of bubble wrap

[ACMCC]

the company said they must have been damaged in the mail, which i dont really believe as they were packaged very thoroughly in a box and plenty of bubble wrap

It's possible..... but more likely rapid fluctuations in RH, more prevalent in cigars that have a higher hydroscopic filler than wrapper, affecting the foot more. I've had a few with splits in... had half a box of 10 Bolivar gold medals with 5/6mm splits in the foots, didn?t bother sending them back though, they did look crap, it kind of nags you every time you look at them so you end up smoking them quicker...

[tippexx]

I suspect the 'Vendor Check' is sometimes no more than a quick head count to the top layer. I've a box where the bottom layer looks as if it's been wrung rather than rolled. But torcedores have bad days too I guess.
The logistics and uncertainty of sending the box back, and then getting another back again from Switzerland is another issue; and which may create more problems than it solves.
The cigars seem to smoke OK. But like Panto I like my stuff to look good. So un-loved and un-admired there's a box of Por Larra?aga Panatelas squirreled away in the lowest depths of my tuppador.

[peanutpete]

i think sending them back is he right way to go,buying of the internet you are trusting the company, as you do not see the goods before you buy, to deliver the best product in the best condition possible if you let them get away with it they could send any old crap out and that no good

[Stevieboy]

I usually just light the buggers up anyway . If the cap end was split then I'd definitely be complaining though....

[G-man]

Hard to say

Usually if the foot is split and it was shipped in the mail,What seems like an imperfection is to me just bouncing around causing damage.If I received a cigar and it was cracked,crushed or just mangled I'd contact the sender and let him know. Once the product leaves the shipper for them to be responsible for(small spilts in the foot) what the postal workers do to it is insane. I've shipped to folks and have had their products arrive like they were in a rugby game. I wright "DO NOT BEND" and they force the package through a mail slot. They didn't bend them but they crush them! LOL

[mackem keith]

being happy

whilst i do agree with most on this subject, i say if you are personally unhappy with your purchace you are well within your rights to complain everyman has his own ideals.
i peronally can say ive had my fair share of problems albeit very minor but then again im very fussy about my cigars i would expect a certain quality of service from suppliers after all we do pay a premium. whilst i do expect suppliers cannot accept responsibility for how your package is handled once its in transit as depending on the location of the purchace, travel time, temperature and humidity fluctuations it all becomes a game of chance..

[Kubano]

I would smoke them, but would let the seller know I received damaged cigars.

[daverave999]

If it's just a couple of mm I'd probably not be too bothered, but anything structural or that would affect the smoke, I'd be in contact straight away.

[cjlawrie]

To be pedantic myself, I think you're use of the word is slightly wrong
Perhaps you are worried about being over critical or picky, which is best to be when receiving goods from online vendors since you have no choice but to trust the description...which can in turn, certainly from my standpoint, lead to the expectation of perfection. You're are simply a consumer that needs to excise his/hers rights to get reasonable product quality or at least inform the vendor and determine their returns policy...before making demands and going as far stating the Sale of Goods Act 1979 or stating that goods are faulty/damaged or incorrectly described