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Saturday 7th I posted a package of cigars to SonicStag at my local Post Office first class tracked. Then we waited and nothing happened, no delivery and when I tracked it nothing beyond being accepted at the Post Office. You can't claim for lost post until ten working days have elapsed and I was preparing to give him a refund next week. Yesterday he got the silver card and had to collect them and pay £7 postage because there was none paid apparently. What happened is that the postage label had come detached from the package in transit and I can remember this happening to a package at this branch before. There is no fraud involved, they just don't press the label on thoroughly enough. So you have been warned, watch the staff and if necessary ask them to do it properly. Incidentally I found reports of this on Martin Lewis's forum and a reply said that is what they have to do at their Post Office.
Incidentally when I posted another package last Saturday I saw the staff member tear off a strip of sellotape and stick it across the postage label. I thought it curious at the time but now it makes me wonder if they are aware of the problem.
PS The Royal Mail will not compensate you for lost tobacco products.
Incidentally when I posted another package last Saturday I saw the staff member tear off a strip of sellotape and stick it across the postage label. I thought it curious at the time but now it makes me wonder if they are aware of the problem.
PS The Royal Mail will not compensate you for lost tobacco products.
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