Just got my counterfeit cubans!

[satch]

Is someone going to make a movie of all this. Can I be the baddie, they always have the most fun!

[misterbulgarin]

Cor they look worse for wear

[peanutpete]

i am to new to cigars to give my opinion as to them being fake or not, but i do know that the fish is an imposter

[tupacboy]

just a thought... morris did mention that the box arrived without being sealed... wouldn't the climate and the drastic changes in humidity effect the labels from the wrappers expanding and contracting?

also, what's up with all the sourcing being cryptic...

[jkim05]

It's a learning process. Hopefully at the very least you gained some experience in spotting fakes and dealing with vendors, and maybe picked up a few useful sources as well.

[Deano]

Morris personally I'd stick with our sponsor or 1001 cubans.

[jdawg]

I would send them back! Those cigars do not look right. Regardless of whether they are real or not, they are subpar and you should not have to accept that.

I would contact the vendor displaying your dissatisfaction with the cigars and that you wish to return them. (which it seems you have done). If they are a legitimate vendor, they should take them back. If they do not, then don't buy from them again. Also, with the purchasing power of the UKCF, I don't think they would want to screw over one of our members. Especially, since it sounds like many members have bought and continue to buy from this vendor.

I agree with the others that naming the vendor should be acceptable. No reputable vendor should be satisfied sending subpar cigars. At the price we pay for our smokes, we should expect nothing but quality and top service.

[Morris]

Thanks Luis, that is a great help. Its always good to have personal recommendations.

I'll try them for my next order (if I actually have any money left after Christmas!)

[Luis]

sorry, working link : http://www.cigar-czar.com/store/

[Luis]

Morris

I've been ordering from across the board lately but if you care about the service you will get definetely more from www.cigar-czar.com (check their associated forum http://www.friendsofhabanos.com/foru...p?showforum=24 as well) and apparently cigarsofhabanos.com ( although these have been a little confused with my first orders) than from the swiss based discounters.

[Morris]

Ehm, not to spoil your plans, but Puro have stopped shipping to the UK unfortunately, see here.

Sorry, didn't type that too clearly. I meant that I may have to return to the "D4 dealer" as my order from Puro was seized and therefore I can't use Puro anymore.

Well, I have emailed the company in question to discuss the purchase of some Cohiba Robustos. Once I have received a response I will talk to them about the D4's and link them to the pictures I posted here. This particular company has a good reputation amongst posters here and the customer service is very good so I'm inclined to hope that this was a one off.


Although, with the Exclusivos being moldy and the D4's being shabby, perhaps I shouldn't be giving them the benefit of the doubt...

[Luis]

uh ?!? right ! What happened with Op's pictures ! reminds me of an advice from a more experienced BOTL to buy cigars like D4s from the more careful vendors (like Czar or CoH ) because they are produced in very large quantities and a part of this production is achieved too hastily.

[Luis]

double posting

[MaledettoToscano]

Well, since my last order from Puro was seized I may in fact have to go back to them as they currently have such good prices on their stock.

Ehm, not to spoil your plans, but Puro have stopped shipping to the UK unfortunately, see here.

[El Catador]

The box arrived with the seals broken (so it had been opened for checking) however, they did not re-seal the box in plastic for shipping so it spent a long time losing moisture during its transit.

Hi Morris

Sorry to read of the aggravation you've been put through, not to mention your suspicions regarding the authenticity of your cigars.
I just wanted to chip in and add:
a) Like many members here, I've experienced a similar situation and can sympathise (hate feeling I may have been 'ripped off'), and:
b) regardless of how genuine the cigars may or may not turn out to be, you should have no qualms about 'naming and shaming' the company concerned, as packing and posting an expensive and perishable commodity in this manner (see above) is entirely unacceptable in itself.

I suspect I'm not the only one who would prefer to be forewarned of a organisation who trade in this manner respond and so 'poorly' to basic customer expectations.
Perhaps a mention of this thread, and the unfavourable coverage they are receiving might help them to focus their efforts on resolving your issues?

Anyhow, good luck, Merry Christmas (or 'Happy' whatever your festival may be), and let us know how you get on.